Shipping Policy

Last Updated: 25/05/2025

At Cartzon, we're committed to delivering your order quickly, safely, and at no extra cost. Please review our shipping policy below for more information.

Order Processing

• Orders are processed within 1–2 business days after your order is placed.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking information.

Shipping Methods

We work with trusted shipping partners to ensure your order arrives safely and on time. The shipping method will be selected based on your delivery location and product availability.

Shipping Costs

Free Shipping on All Orders

We offer free standard shipping on all eligible orders. There are no additional shipping charges at checkout unless otherwise stated.

Estimated Delivery Time

After your order has been processed, delivery typically takes:

• 5–7 business days

Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email containing your tracking number and tracking link. You can use this information to monitor your shipment's progress until it reaches your doorstep.

Delivery Issues & Delays

While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to factors beyond our control, including:

• High order volumes

• Courier service delays

• Severe weather conditions

• Public holidays

• Incorrect or incomplete shipping addresses

If your order has not arrived within the expected delivery period, please contact our customer support team. We'll work with the shipping carrier to investigate the issue and keep you updated.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order. Cartzon is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us as soon as possible at cartzon@support. We'll review the situation and work toward a suitable resolution, which may include a replacement or refund where applicable.

Contact Us

If you have any questions about your shipment or this Shipping Policy, please contact us.

Email: cartzon@support

Website: cartzon.store